1Share genuine experiences
Write about a real purchase, visit, or interaction you personally had with a business or product. Your review should reflect your honest opinion based on that experience.
2What makes a great review
- ✓Be specific about what you bought, ordered, or experienced.
- ✓Explain what went well and what could be improved.
- ✓Use a respectful tone, even when sharing criticism.
- ✓Focus on facts and your own experience, not rumours or hearsay.
- ✓Update your review if the business resolves your issue.
3What is not allowed
- ✓Fake, paid, or incentivised reviews written without a genuine experience.
- ✓Reviews written on behalf of someone else or by automated tools.
- ✓Hate speech, harassment, threats, or discriminatory language.
- ✓Personal data about employees, other customers, or private individuals.
- ✓Spam, promotional content, affiliate links, or off-topic material.
- ✓Multiple reviews for the same experience or attempts to manipulate ratings.
4Blockchain security layer
Approved reviews may be anchored on the blockchain so anyone can verify they were published as written.
How verification works5Moderation and appeals
Our AI systems and moderation team may flag or remove content that violates these guidelines. If you believe a decision was made in error, you can contact our support team to request a review of the moderation outcome.
6Rewards and integrity
If you participate in VeritaTrust reward programmes, you must still follow these guidelines. Attempts to game rewards with low-quality or inauthentic reviews may result in account restrictions.
Ready to share your experience or review the full legal terms?